The growth and development of people is the highest calling of leadership

Harvey S. Firestone (1868–1938)
American Businessman and founder of Firestone Tire and Rubber Company
Coordinates of Success or Two-Point-Feedback
Coordinates of Success or Two-Point-Feedback takes two aspects of the workshop into account.

You could also call the Coordinates of Success also Two-Point Feedback because you take two aspects of the workshop into account. It is an instant feedback of participants for the facilitator or moderator at the end of a session or a workshop day. It is not very specific but gives a quick idea how participants felt about a workshop day.

Two-points Feedback

Two queries form the axes of a coordinate system. That’s why we call it coordinates of success – to see how we succeeded in these areas. Furthermore, it sounds more positive 😉

In the example to the right these are atmosphere and content. So we want that two different aspects are simultaneously rated by placing a dot on an X—Y-axis. As if they were drawing a graph with two variables, participants place the self-sticking dots according to how they rate aspect X and aspect Y.

You prepare the board and distribute either self-sticking dots or you hand out markers and the participants can make a little cross. They stick or cross where according to their own judgement and feeling the two aspects are reflected.

The two aspects should be chosen by you, i.e. your need for information. You can get ideas from the following examples:

  • content & process
  • food & accommodation
  • learning & fun
  • new ideas & own action
  • etc.

Recommendations

The easiest and quickest way to ask for this feedback is on the way out when participants leave the workshop room. Armed with a sticker or a marker placed in front of the sheet, they don’t forget to rate the day. Psychologically, it’s also a mental ending of the day.

So, when closing the day announce and explain the feedback form. Always verify whether everybody has understood the request. While handing out stickers/dots you can do few announcement for the following day.

Furthermore, you could also ask for specific feedback for those who want to share more than just two aspects.


Multipoint feedback

Multipoint Feedback asks participants to give their opinion/feeling/answer to several points. You can define these areas of improvement.

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360°-Feedback

To avoid criticism, do nothing, say nothing, and be nothing.Elbert Hubbard (1856–1915)American writer, artist and philosopher 360°-Feedback (aka Multi-rater Feedback)...

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Self Assessment as Facilitator

Knowing yourself is the beginning of all wisdom.Aristotle (384–322 BC)Greek philosopher and polymath For improving as a facilitator or moderator...

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Yesterday’s Click

Repetition is the mother of learning. So, the Yesterday's Click – aka Flashlight – recollects the memories of the previous day. Thereby it refocuses.

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One point feedback

One Point Feedback is an excellent way of receiving feedback quickly from the participants. However, it's limited as only one aspect is rated.

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Three Point Feedback

Three Point Feedback aims at improving facilitators, trainers, presenters. Three areas of performance are observed and rated in a scale.

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