The growth and development of people is the highest calling of leadershipHarvey S. Firestone (1868–1938)
American Businessman and founder of Firestone Tire and Rubber Company
You could also call the Coordinates of Success also Two-Point Feedback because you take two aspects of the workshop into account. It is an instant feedback of participants for the facilitator or moderator at the end of a session or a workshop day. It is not very specific but gives a quick idea how participants felt about a workshop day.
Two queries form the axes of a coordinate system. That’s why we call it coordinates of success – to see how we succeeded in these areas. Furthermore, it sounds more positive 😉
In the example to the right these are atmosphere and content. So we want that two different aspects are simultaneously rated by placing a dot on an X—Y-axis. As if they were drawing a graph with two variables, participants place the self-sticking dots according to how they rate aspect X and aspect Y.
You prepare the board and distribute either self-sticking dots or you hand out markers and the participants can make a little cross. They stick or cross where according to their own judgement and feeling the two aspects are reflected.
The two aspects should be chosen by you, i.e. your need for information. You can get ideas from the following examples:
- content & process
- food & accommodation
- learning & fun
- new ideas & own action
The easiest and quickest way to ask for this feedback is on the way out when participants leave the workshop room. Armed with a sticker or a marker placed in front of the sheet, they don’t forget to rate the day. Psychologically, it’s also a mental ending of the day.
So, when closing the day announce and explain the feedback form. Always verify whether everybody has understood the request. While handing out stickers/dots you can do few announcement for the following day.
Furthermore, you could also ask for specific feedback for those who want to share more than just two aspects.